The phone-in programme is very popular on radio because it involves audience participation and therefore helps to keep hold of listeners.
It’s not the easiest thing to take part in, however.
We offer training in how to handle listeners’ calls and emails – especially those calls where the listener is well informed and goes after you.
Our radio phone-in training covers:
- Reacting to a fast-moving programme
- Responding to listeners’ queries
- Tackling offbeat questions

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